Setting up your email involves 2 steps. The first step is to go to your Site Control Panel and create your accounts. Once you have done so, return to this page.
SMTP ( Sending Mail )
Your Internet service provider may require you to use their SMTP server. If you cannot connect to our server they may be blocking the port (25) that you would use to send mail. Please contact either your provider or our support group if you have problems connecting with the following information used. Note: Some DSL providers automatically tell your email client to connect to their server even if your settings indicate that you are connecting to our servers.
Your first choice for connecting to an SMTP should be mail.infodial.net.
Note: You must substitute your domain name (without the "www") for infodial.net
If you have SMTP blocked by your ISP (earthlink customers) you can still send mail, but you must use the settings provided by your ISP. Outbound email will go through your ISP not us.
POP3 ( Receiving Mail )
This is VERY different from SMTP and must be treated as such. First, regardless of who your ISP is, picking up mail will be one of the following settings. The following assumes your login and password are correct.
Your first choice should be mail.infodial.net. If you get "access denied", then try the next choice.
Note: You must substitute your domain name (without the "www") for infodial.net.
If you still cannot connect, please contact our technical support group. If you continue to get "access denied", then please verify you have your login and password set correctly and have it ready before contacting technical support.
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SETTING UP YOUR EMAIL